Đề trắc nghiệm quản trị chiến lược: Mục tiêu, kế hoạch, chiến lược và quản lý danh mục
Exam info
- Subject
- Quản trị chiến lược (Strategic management)
- Exam type
- University
- Questions
- 95
- Duration
- 300 min
- Year
- 2026
- Answers
- ✓ With explanations
- School
- Đại học Vinh
Questions (95)
- Q 1.
An organization's is a statement of its fundamental, unique purpose that sets a business apart from other firms of its type and identifies the scope of the business's operations in product and market terms.
- A.
mission
- B.
statement of qualification
- C.
article of incorporation
- D.
operational goal
- E.
tactical plan
- A.
- Q 2.
Nutrimax Inc. identifies its purpose as "to produce the finest cookies in the world while upholding our principles of promoting good health and maintaining environmental sustainability." This purpose is most likely to be the of Nutrimax.
- A.
strategic goal
- B.
distinctive competence
- C.
mission statement
- D.
operational goal
- E.
tactical goal
- A.
- Q 3.
Which of the following statements is true about strategic goals?
- A.
They are set by an organization's middle managers.
- B.
They are set by first-line managers.
- C.
They provide plans for the day-to-day operations of an organization.
- D.
They focus on broad and general issues.
- E.
Their focus is on short-term issues.
- A.
- Q 4.
Strategic goals are set by
- A.
first-line managers.
- B.
middle managers.
- C.
top managers.
- D.
stockholders.
- E.
consumers.
- A.
- Q 5.
Goals set for and by line-managers are called goals.
- A.
strategic
- B.
tactical
- C.
developmental
- D.
organizational
- E.
operational
- A.
- Q 6.
Samantha is responsible for building the day-to-day work schedules for her subordinates. She assigns specific tasks to her subordinates and designs activities according to the objectives that she receives from her seniors. Samantha works on goals.
- A.
operational
- B.
organizational
- C.
strategic
- D.
divestiture
- E.
tactical
- A.
- Q 7.
Which of the following statements is true about tactical goals?
- A.
Their focus is on how to operationalize actions necessary to achieve strategic goals.
- B.
Their focus is on broad and long-term issues such as increasing the profitability of the organization over a period of time.
- C.
They are set for and by top managers.
- D.
They are set for and by the board of directors.
- E.
They are broad and nonspecific.
- A.
- Q 8.
The top managers at Redd Inc. are developing a plan to reduce the production costs of the company. By reducing costs, Redd wants to gain a competitive advantage of cost leadership. The plan being developed in this scenario is a(n) plan.
- A.
strategic
- B.
tactical
- C.
operational
- D.
contingency
- E.
recovery
- A.
- Q 9.
A(n) goal for a waste management plant could be to "identify barriers to recycling as well as means to overcome those barriers; determine recycling rates by neighborhood and find correlations, if any, between barriers and neighborhoods." It would develop naturally out of a strategic goal "to increase recycling by 10% everywhere."
- A.
strategic
- B.
departmental
- C.
functional
- D.
divestiture
- E.
tactical
- A.
- Q 10.
The top managers of Dietizza, a large low-fat pizza chain, plan to increase the profitability of all its outlets by 15 percent in a period of two years. This is a(n) goal.
- A.
tactical
- B.
operational
- C.
nonspecific
- D.
strategic
- E.
divestiture
- A.
- Q 11.
A(n) plan is a general plan outlining decisions about resource allocation, priorities, and action steps necessary to reach the goals set by the top managers.
- A.
recovery
- B.
contingency
- C.
operational
- D.
tactical
- E.
strategic
- A.
- Q 12.
Strategic plans
- A.
focus on how to operationalize actions necessary to achieve goals.
- B.
are concerned more with actually getting things done than with deciding what to do.
- C.
have a short-term focus and are relatively narrow in scope, dealing with a fairly small set of activities.
- D.
typically involve upper and middle management and have a somewhat shorter time horizon and a more specific and concrete focus.
- E.
generally have an extended time horizon, and address questions of scope, resource deployment, competitive advantage, and synergy.
- A.
- Q 13.
Venus Corp. is a large corporation with several divisions. Venus has a goal to increase the profitability of the corporation by 15 percent over the next five years, with the understanding that this is an overall corporate goal, and that there will be variance in growth among the divisions. The top managers and board of directors are discussing resource allocation, priorities, and the action steps needed to meet this goal. The plan that these managers create would be a(n) plan.
- A.
strategic
- B.
tactical
- C.
operational
- D.
contingency
- E.
recovery
- A.
- Q 14.
A difference between tactical and strategic plans is that
- A.
tactical plans have a more concrete focus.
- B.
tactical plans are set for and by the board of directors.
- C.
tactical plans have broader time horizons.
- D.
strategic plans are developed by first-line managers.
- E.
strategic plans deal with the day-to-day operations of an organization.
- A.
- Q 15.
plans have a short-term focus and are relatively narrow in scope.
- A.
Corporate
- B.
Tactical
- C.
Operational
- D.
Contingency
- E.
Strategic
- A.
- Q 16.
Tactical goals are set by
- A.
first-line managers.
- B.
middle managers.
- C.
assembly-line managers.
- D.
stockholders.
- E.
investors.
- A.
- Q 17.
Operational goals are concerned with
- A.
shorter-term issues associated with the tactical goals.
- B.
longer-term issues associated with the tactical goals.
- C.
shorter-term issues associated with the strategic plan.
- D.
longer-term issues associated with the strategic plan.
- E.
longer-term issues associated with the operational plan.
- A.
- Q 18.
The is the component of a strategy that specifies the range of markets in which an organization will compete.
- A.
divestiture
- B.
competency
- C.
scope
- D.
resource deployment
- E.
deskilling
- A.
- Q 19.
Gadgetbug Inc. is known for its extremely efficient after-purchase service. None of Gadgetbug's competitors provide the same kind of customer service. Gadgetbug's is described in the scenario.
- A.
scope
- B.
divestiture strategy
- C.
strategic limitation
- D.
process loss
- E.
distinctive competence
- A.
- Q 20.
is a way of approaching business opportunities and challenges.
- A.
Supply-chain management
- B.
Value migration
- C.
Self-dealing
- D.
Strategic management
- E.
Greenwashing
- A.
- Q 21.
Zing Inc. is a large fashion brand that manufactures clothing and shoes. The top managers of Zing have decided to use the profits from its clothing outlets to invest in the shoes business. This scenario illustrates the component of a strategy.
- A.
resource deployment
- B.
scope
- C.
distinctive competence
- D.
process loss
- E.
divestiture
- A.
- Q 22.
A strategy that promotes a superior alignment between the organization and its environment and the achievement of strategic goals is a(n)
- A.
distinctive strategy.
- B.
competent strategy.
- C.
effective strategy.
- D.
tactical competence.
- E.
distinctive competence.
- A.
- Q 23.
Business-level strategy is
- A.
the set of decisions an organization makes about how it will distribute its resources.
- B.
the set of strategic alternatives from which an organization chooses as it manages its operations simultaneously across several industries and several markets.
- C.
the set of processes involved in creating or determining an organization's strategies.
- D.
the set of strategic alternatives that helps an organization focus its competitive efforts for each industry or market in a targeted and focused manner.
- E.
the methods by which strategies are operationalized or executed within the organization.
- A.
- Q 24.
Alba Motorbikes is known for its heavyweight motorcycles. The company places emphasis on the quality of the bikes and after-sale service. The brand also enjoys customer loyalty. This scenario described Alba Motorbikes'
- A.
distinctive competence.
- B.
scope.
- C.
process gain.
- D.
competitive disadvantage.
- E.
related diversification.
- A.
- Q 25.
The choices a firm makes as to where and how much to invest reflect issues of
- A.
value migration.
- B.
distinctive competencies.
- C.
resource deployment.
- D.
deskilling.
- E.
industrial symbiosis.
- A.
- Q 26.
Which of the following questions that companies consider is most closely related to the scope component of a strategy?
- A.
How much money should we invest in each of our divisions?
- B.
What are the markets in which we want to compete?
- C.
What feedback have we received from customers about our product?
- D.
What are the strengths and weaknesses of our competitors?
- E.
How can we improve our customer service after the sale?
- A.
- Q 27.
strategy is the set of strategic alternatives from which an organization chooses as it manages its operations simultaneously across several industries and several markets.
- A.
Corporate-level
- B.
Business-level
- C.
Operational-level
- D.
Divestiture
- E.
Anti-competitive
- A.
- Q 28.
is an organizational strength that is possessed by only a small number of competing firms.
- A.
Distinctive competence
- B.
Distinctive scope
- C.
Strategic advantage
- D.
Effective strategy
- E.
Resource deployment
- A.
- Q 29.
Strategy formulation is the
- A.
set of decisions an organization makes about how it will distribute its resources.
- B.
method by which strategies are operationalized or executed.
- C.
set of processes for determining the strategies that will be used by an organization.
- D.
process of evaluating an organizations strengths and weaknesses.
- E.
set of decisions an organization makes to neutralize threats and avoid weaknesses.
- A.
- Q 30.
refers to the methods by which strategies are operationalized or executed within the organization; it focuses on the processes through which strategies are achieved.
- A.
Strategy implementation
- B.
Strategy mapping
- C.
Strategy formulation
- D.
Strategy visualization
- E.
Strategy conceptualization
- A.
- Q 31.
The starting point in formulating strategies is usually
- A.
SWOT analysis.
- B.
resource deployment.
- C.
divesting.
- D.
deskilling.
- E.
contingency analysis.
- A.
- Q 32.
In the context of SWOT analysis, which of the following would be considered as an organization's strength?
- A.
Exiting competitors
- B.
High overhead costs
- C.
Favorable government policies
- D.
Motivated employees
- E.
High employee turnover rate
- A.
- Q 33.
Which of the following will be considered as an organizational weakness in the context of SWOT analysis?
- A.
Insufficient cash reserves
- B.
Government policies
- C.
Surplus capital
- D.
Motivated employees
- E.
High import tariffs
- A.
- Q 34.
are skills and capabilities that enable an organization to create and implement its strategies.
- A.
Market opportunities
- B.
Organizational opportunities
- C.
Market strengths
- D.
Environmental strengths
- E.
Organizational strengths
- A.
- Q 35.
Which of the following is an organizational strength?
- A.
High employee turnover
- B.
High production costs
- C.
Well-established distribution channels
- D.
High purchasing power of customers
- E.
New competitors
- A.
- Q 36.
A(n) is an internal skill or capability that does not enable a company to choose and implement strategies that support its mission.
- A.
organizational weakness
- B.
organizational threat
- C.
market threat
- D.
process gain
- E.
economic downswing
- A.
- Q 37.
A(n) is an area in an organization's environment that, if exploited, may generate higher performance.
- A.
organizational opportunity
- B.
economic downswing
- C.
organizational strength
- D.
process gain
- E.
process loss
- A.
- Q 38.
Hydraliscious is a juice brand that sells a wide range of fruit juices that only uses organic ingredients, which is its uniqueness when compared with other brands. Even though Hydraliscious juices are highly priced, a lot of customers buy them because of the quality of the juices. Hydraliscious is most likely to be using a(n) strategy.
- A.
differentiation
- B.
cost-leadership
- C.
divesting
- D.
bundle pricing
- E.
anti-competitive
- A.
- Q 39.
An organization that pursues a(n) strategy seeks to stand out among competitors through the quality (broadly defined) of its products or services.
- A.
differentiation
- B.
divesting
- C.
anti-competitive
- D.
focus
- E.
cost-leadership
- A.
- Q 40.
Which of the following statements is true about the differentiation strategy?
- A.
It enables a firm to sell products at lower prices and still make profits.
- B.
It enables a firm to charge more for its products.
- C.
It is aimed at reducing production costs by using inexpensive raw materials.
- D.
It involves making simple, low-priced products for the mass market.
- E.
It cannot be used by companies that offer services only.
- A.
- Q 41.
Which of the following is most closely associated with an overall cost leadership strategy?
- A.
Manufacturing highly-customized products
- B.
Manufacturing products in bulk (hàng loạt)
- C.
Providing highly efficient customer service that is better than any other competitor
- D.
Selling products at high prices
- E.
Using expensive raw materials
- A.
- Q 42.
Alpha Inc. is a large shoe manufacturer that caters to a large customer base. In addition to the high volume of shoes it manufactures, the company sells simple-designed sneakers for low prices. Many customers buy Alpha shoes because they are durable and inexpensive. Which of the following strategies is illustrated in the scenario?
- A.
Overall cost leadership strategy
- B.
Market diversification strategy
- C.
Differentiation strategy
- D.
Divesting strategy
- E.
Market development strategy
- A.
- Q 43.
SuperWheels is a large firm that manufactures bicycles. The company sells a line of mountain bikes targeted at experienced off-road bikers. SuperWheels has introduced several innovations to set its bikes off from those of its competitors. Which of the following strategies is illustrated in the scenario?
- A.
Overall cost leadership strategy
- B.
Differentiation strategy
- C.
Focus strategy with differentiation focus
- D.
Focus strategy with cost leadership focus
- E.
Cost leadership strategy with differentiation focus
- A.
- Q 44.
A firm pursuing a(n) strategy concentrates on a specific regional market, product line, or group of buyers.
- A.
overall cost leadership
- B.
divesting
- C.
restraint of trade
- D.
anti-competitive
- E.
focus
- A.
- Q 45.
Supertech Inc. is a large firm that manufactures gadgets and mobile phones. The company sells a line of inexpensive mobile phones exclusively targeted at youth and teenagers in Selenasia. Which of the following strategies is illustrated in the scenario?
- A.
Differentiation strategy
- B.
Focus strategy
- C.
Restraint of trade strategy
- D.
Anti-competitive strategy
- E.
Divesting strategy
- A.
- Q 46.
During the introduction phase of the product life cycle
- A.
companies must sacrifice product quality.
- B.
most companies tend to downsize.
- C.
demand may be very high.
- D.
competition is at its peak.
- E.
sales volume is the highest.
- A.
- Q 47.
During the growth stage of the product life cycle,
- A.
most companies downsize.
- B.
the demand is the lowest.
- C.
competitors start exiting the industry.
- D.
more firms begin producing the product.
- E.
sales rapidly decline.
- A.
- Q 48.
During the maturity stage of the product life cycle,
- A.
most companies start hiring more employees.
- B.
managers need to focus their efforts on "getting product out the door" without sacrificing quality.
- C.
the sales volume is the highest.
- D.
more competitors enter the industry.
- E.
the overall demand growth for a product begins to slow down.
- A.
- Q 49.
WexAll Industries has seen demand for its RB37 start to slow down. In addition, the number of other companies producing a similar product has started to go down as well, and there have not been any new entrants into this market. The RB37 is most likely in the stage of the product life cycle.
- A.
growth
- B.
post-prime
- C.
introduction
- D.
maturity
- E.
decline
- A.
- Q 50.
During the decline stage of the product life cycle,
- A.
demand peaks.
- B.
new competitors enter the industry.
- C.
sales drop.
- D.
managers need to focus their efforts on "getting the product out the door" without sacrificing quality.
- E.
managers must increase production costs.
- A.
- Q 51.
Which of the following strategies can help companies survive during the decline stage of the product life cycle?
- A.
Increasing production costs
- B.
Manufacturing the products frequently and in smaller quantities
- C.
Avoiding differentiation strategies
- D.
Developing new products or services
- E.
Focusing on strategies to slow the entry of competitors
- A.
- Q 52.
Which of the following strategies can help companies during the maturity stage of a product life cycle?
- A.
Manufacturing products in small quantities intermittently than in bulk
- B.
Drastically increasing product prices
- C.
Focusing on keeping costs low
- D.
Sacrificing the quality of products
- E.
Focusing more on strategies to slow the entry of competitors
- A.
- Q 53.
Strategies to slow the entry of competitors are important if an organization is entering an industry during the stage of the product life cycle.
- A.
growth
- B.
introduction
- C.
decline
- D.
maturity
- E.
recovery
- A.
- Q 54.
Which of the following strategies will help companies succeed during the growth stage of a product cycle?
- A.
Increasing overhead costs
- B.
Focusing on developing new products or services
- C.
Sacrificing product quality
- D.
Focusing on creating product differentiation
- E.
Increasing product prices significantly
- A.
- Q 55.
SuperWheels is a large firm that manufactures bicycles. The company sells a line of basic children's bikes targeted at a specific market segment. Because of its economies of scale, the amount SuperWheels spends per unit in production is extremely low, and it is able to price these bikes lower than the competition. Which of the following strategies is illustrated in the scenario?
- A.
Focus strategy with cost leadership focus
- B.
Cost leadership strategy with differentiation focus
- C.
Focus strategy with differentiation focus
- D.
Differentiation strategy
- E.
Overall cost leadership strategy
- A.
- Q 56.
WexAll Industries has seen demand for its RB37 decrease. In addition, both the number of other companies producing a similar product and total sales of the RB37 have dropped. The RB37 is most likely in the stage of the product life cycle.
- A.
growth
- B.
post-prime
- C.
introduction
- D.
maturity
- E.
decline
- A.
- Q 57.
describes the number of different businesses that an organization is engaged in and the extent to which these businesses are related to one another.
- A.
Entropy
- B.
Diversification
- C.
Divestiture
- D.
Competency
- E.
Economy of scale
- A.
- Q 58.
An organization that pursues a single-product strategy
- A.
clusters related products in a single strategic business unit.
- B.
manufactures a range of products that are related to each other in some way.
- C.
uses a single marketing strategy for all its products.
- D.
operates in a single geographic market.
- E.
creates a separate business unit for each product it sells.
- A.
- Q 59.
What type of plan focuses primarily on people and action?
- A.
Tactical
- B.
Strategic
- C.
Diversified
- D.
Corporate-level
- E.
Business-level
- A.
- Q 60.
Aries Inc. manufactures dairy products and detergents. This is an example of diversification.
- A.
horizontal
- B.
unrelated
- C.
single-product
- D.
concentric
- E.
related
- A.
- Q 61.
techniques are methods that diversified organizations use to determine in which businesses to engage and how to manage these businesses to maximize corporate performance.
- A.
Divestiture
- B.
Portfolio management
- C.
Process gain
- D.
Deskilling
- E.
Entropy
- A.
- Q 62.
In a Boston Consulting Group (BCG) matrix, are businesses that have only a small share of a quickly growing market.
- A.
stars
- B.
question marks
- C.
entropies
- D.
dogs
- E.
cash cows
- A.
- Q 63.
In a BCG matrix, are businesses that have a very small share of a market that is not expected to grow.
- A.
question marks
- B.
cows
- C.
stars
- D.
dogs
- E.
rate busters
- A.
- Q 64.
In the context of the BCG matrix, are businesses that have the largest share of a rapidly growing market.
- A.
question marks
- B.
stars
- C.
cows
- D.
dogs
- E.
entropies
- A.
- Q 65.
In a BCG matrix, are businesses that have a large share of a market that is not expected to grow substantially.
- A.
stars
- B.
cash cows
- C.
entropies
- D.
question marks
- E.
dogs
- A.
- Q 66.
The is a portfolio management technique that considers industry attractiveness and competitive position rather than focusing solely on market growth and market share.
- A.
Black-Litterman model
- B.
modern portfolio theory
- C.
growth-share matrix
- D.
BCG matrix
- E.
GE Business Screen
- A.
- Q 67.
What label is used by BOTH the BCG Matrix and the GE Business Screen to identify a classification of businesses?
- A.
Losers
- B.
Winners
- C.
Profit producers
- D.
Question marks
- E.
Cash cows
- A.
- Q 68.
In the GE Business Screen matrix, which of the following is a determinant of industry attractiveness?
- A.
Market share
- B.
Market size
- C.
Product quality
- D.
Operating costs
- E.
Service network
- A.
- Q 69.
What is an advantage associated with unrelated diversification over related diversification?
- A.
Reduced overhead costs
- B.
Lower economic risk
- C.
The ability to achieve stable performance over time
- D.
Ability to exploit strengths in multiple businesses
- E.
Reduced dependence on a single business activity
- A.
- Q 70.
In the context of the GE Business Screen, a determinant of an organization's competitive position is:
- A.
capital requirements.
- B.
market growth.
- C.
government policies.
- D.
market size.
- E.
product quality.
- A.
- Q 71.
Pursuing a strategy of reduces an organization's dependence on any one of its business activities and thus reduces economic risk.
- A.
single-product
- B.
single-service
- C.
divestiture
- D.
related diversification
- E.
trade restraint
- A.
- Q 72.
Firms that implement a strategy of operate multiple businesses that are not logically associated with one another.
- A.
single-business unit
- B.
unrelated diversification
- C.
entropy
- D.
nondiversification
- E.
synergy
- A.
- Q 73.
According to the GE Business Screen, a business with a service network and low operating costs is likely to be
- A.
in a favorable competitive position.
- B.
more attractive.
- C.
a cash cow.
- D.
a star.
- E.
more diversified.
- A.
- Q 74.
According to the BCG matrix, what should a company do with the cash that is generated by cash cows?
- A.
Return it to shareholders.
- B.
Invest it in question marks.
- C.
Invest it in stars.
- D.
Use it to incentivize employees.
- E.
Apply it to R&D for new products.
- A.
- Q 75.
According to the BCG matrix, what should a company do with a question mark?
- A.
Invest in it aggressively.
- B.
Invest the cash it generates into stars.
- C.
Hold it but stop investing in it.
- D.
Divest it.
- E.
Invest in it carefully.
- A.
- Q 76.
In contrast to strategic plans, tactical plans must
- A.
specify resources and time frames.
- B.
be developed independently of the internal business environment.
- C.
be developed independently of the external business environment.
- D.
be more general and broadly based.
- E.
focus on resources, environment, and mission.
- A.
- Q 77.
Which of the following statements is true about a tactical plan?
- A.
It is an organized sequence of steps designed to execute strategic plans.
- B.
It is exclusively developed by the board of directors.
- C.
It is more broad and nonspecific when compared to a strategic plan.
- D.
It is developed independently of the external business environment.
- E.
It does not specify time frames and resources.
- A.
- Q 78.
A(n) is a single-use plan for a large set of activities. It might consist of identifying procedures for introducing a new product line, opening a new facility, or changing the organization's mission.
- A.
policy
- B.
entropy
- C.
regulation
- D.
project
- E.
program
- A.
- Q 79.
A(n) is an operational plan that is developed to carry out a course of action that is not likely to be repeated in the future.
- A.
policy
- B.
standing plan
- C.
SOP
- D.
single-use plan
- E.
rule or regulation
- A.
- Q 80.
A is the most general form of standing plan that specifies the organization's general response to a designated problem or situation.
- A.
project
- B.
standard operating procedure
- C.
policy
- D.
program
- E.
single-use plan
- A.
- Q 81.
A may be part of a broader program, or it may be a self-contained single-use plan.
- A.
standard operating procedure
- B.
rule
- C.
project
- D.
regulation
- E.
contingency plan
- A.
- Q 82.
Venus Corp. prohibits its employees from smoking in its premises. This is an example of a(n)
- A.
standard operating procedure.
- B.
rule.
- C.
program.
- D.
entropy.
- E.
project.
- A.
- Q 83.
Relish has a chain of outlets that sells baked products. Relish requires all its employees to complete a month's training before they could work in the kitchen. This is an example of a
- A.
standard operating procedure.
- B.
contingency plan.
- C.
regulation
- D.
policy.
- E.
standing plan.
- A.
- Q 84.
Libra Travels LLC. has a few back-up buses at key locations where the business operates. This is to be prepared in case any of its day-tour buses break down. This is an example of a
- A.
project.
- B.
program.
- C.
regulation.
- D.
single-use plan.
- E.
contingency plan.
- A.
- Q 85.
An organization's fundamental purpose is stated in the organization's mission statement.
- A.
True
- B.
False
- A.
- Q 86.
The plans developed by middle managers to aid the organization in achieving its strategic goals by focusing on getting things done are called tactical plans.
- A.
True
- B.
False
- A.
- Q 87.
A(n) strategy is a comprehensive plan for accomplishing an organization's goals.
- Q 88.
How an organization distributes its resources across the areas in which it competes is called .
- Q 89.
A standing plan that outlines the steps to be followed in a particular circumstance is called a(n)
- A.
standard operating procedure.
- B.
single-use plan.
- C.
program.
- D.
contingency plan.
- E.
project.
- A.
- Q 90.
A(n) corporate-level strategy helps the organization focus on its operations simultaneously across several industries and several markets.
- A.
True
- B.
False
- A.
- Q 91.
Understanding the stages in the product life cycle helps managers recognize that strategies need to evolve over time.
- A.
True
- B.
False
- A.
- Q 92.
Trump Corporation owns hotels and casinos, the Miss Universe Pageant, and bottled water. It is engaged in unrelated diversification.
- A.
True
- B.
False
- A.
- Q 93.
The BCG Matrix provides a framework for evaluating the performance of businesses according to the growth rate of a particular market and the organization's share of that market.
- A.
True
- B.
False
- A.
- Q 94.
Pilots have a check list they use to pre-flight an aircraft. This is an example of a(n) SOP.
- A.
True
- B.
False
- A.
- Q 95.
If an organization is facing an unexpected disruption or if its current plans are rendered inappropriate by surprising events, then it can still maintain some control by implementing its Contingency plans.
- A.
True
- B.
False
- A.
Answers and explanations are in mode.