Logistics & Supply Chain Management – Professional Competencies University

Exam 2.4: Personal Qualities, Ethical Attitudes, and Professional Competencies of Economics Bachelor Graduates – Logistics & SCM

40 câu

60 phút

Có đáp án

Thông tin đề

Môn: Logistics & Supply Chain Management – Professional Competencies
Kỳ thi: University
Số câu: 40 câu
Thời gian: 60 phút
Đáp án: ✓ Có giải thích

Nội dung đề (40 câu)

Câu 1.
Which of the following best illustrates honesty and integrity in the workplace?
- A.
  Exaggerating one's achievements during a performance review
- B.
  Admitting mistakes openly and learning from them
- C.
  Hiding errors to protect the team's image
- D.
  Making excuses when a deliverable is late
Câu 2.
According to the course material, career and academic excellence primarily come from:
- A.
  Natural talent and inherited ability
- B.
  Diligence and perseverance
- C.
  Luck and favorable circumstances
- D.
  Connections and social networks
Câu 3.
Which of the following is classified as a 'life pressure' rather than a 'work pressure' in the material?
- A.
  Sales targets
- B.
  Workload from the manager
- C.
  Family expectations and comparisons from relatives
- D.
  Competition in the workplace
Câu 4.
A sense of responsibility in the workplace does NOT include:
- A.
  Shifting work to colleagues when overloaded
- B.
  Putting oneself in the partner's position when performing tasks
- C.
  Handling tasks carefully and with attention to detail
- D.
  Being willing to sacrifice personal benefits to accomplish committed tasks
Câu 5.
Which of the following is NOT listed under 'Serious working attitude and respect for discipline'?
- A.
  Time discipline
- B.
  Behavioral rules
- C.
  Maximizing personal profit at all costs
- D.
  Strict compliance with reporting regulations to leaders and managers
Câu 6.
Which behavior best reflects a 'willingness to learn and desire for self-improvement'?
- A.
  Avoiding new tasks to stay within one's comfort zone
- B.
  Frankly acknowledging one's limitations and seriously improving them
- C.
  Reacting defensively to criticism
- D.
  Waiting for training programs to be assigned by the company
Câu 7.
Which of the following is a key aspect of the ability to control emotions?
- A.
  Expressing anger openly when feeling mistreated
- B.
  Focusing on positive aspects and eliminating negative thoughts
- C.
  Suppressing all emotions completely
- D.
  Sharing all feelings with every colleague
Câu 8.
The ability to 'connect and engage with the community' includes all of the following EXCEPT:
- A.
  Empathizing with and sharing others' sadness
- B.
  Respecting other people's efforts and achievements
- C.
  Avoiding collective activities to focus on personal goals
- D.
  Being willing to help others within one's ability
Câu 9.
Flexibility and problem-solving ability involves:
- A.
  Sticking strictly to the original plan regardless of circumstances
- B.
  Anticipating possible difficulties and understanding the nature of the problem
- C.
  Avoiding new challenges to maintain stability
- D.
  Relying on routine solutions for all problems
Câu 10.
Which of the following is NOT a typical job position for a Logistics & SCM bachelor graduate mentioned in the material?
- A.
  Transport Operation Coordinator
- B.
  Software development engineer
- C.
  Warehouse and cargo handling staff
- D.
  Forwarding & receiving staff at seaports / container yards
Câu 11.
Which knowledge area is classified under 'Logistics' in the course material?
- A.
  Sourcing
- B.
  Freight Forwarding
- C.
  Marketing
- D.
  IOT & Automation
Câu 12.
Which of the following is part of the 'Supply Chain Management' knowledge category?
- A.
  Warehousing
- B.
  Transportation
- C.
  Distribution
- D.
  Risk and Insurance
Câu 13.
Knowledge related to 'Commerce' in the Logistics & SCM program includes:
- A.
  Risk and Insurance
- B.
  Equipment & Vehicles
- C.
  Import - Export and Trade for goods
- D.
  Operation
Câu 14.
Which of the following belongs to the 'Law and Finance' knowledge area?
- A.
  Supply Chain Finance
- B.
  Marketing
- C.
  IOT & Automation
- D.
  Distribution
Câu 15.
Under 'Technology and Engineering', the course material highlights all of the following EXCEPT:
- A.
  Information Technology
- B.
  Equipment & Vehicles
- C.
  Sourcing
- D.
  IOT & Automation
Câu 16.
Which of the following is NOT listed as 'essential knowledge' for Logistics bachelor graduates?
- A.
  International commercial terms (Incoterms)
- B.
  Advanced quantum physics
- C.
  Transport geography
- D.
  English for specific purposes (Logistics & SCM English)
Câu 17.
The proper perception toward 'Service' in logistics is best described as:
- A.
  Treating customers only when beneficial to the company
- B.
  Having a proper awareness and readiness for changes in business environment
- C.
  Maintaining a professional, customer-oriented mindset that adds value
- D.
  Avoiding service commitments to reduce workload
Câu 18.
In the case 'The Urgent Order', the company has how many air purifiers in stock?
- A.
  200 units
- B.
  300 units
- C.
  500 units
- D.
  100 units
Câu 19.
In the case 'The Urgent Order', the main problem is best described as:
- A.
  The customer is too demanding
- B.
  A shortage of 200 units combined with an unverified supplier commitment and an over-promised delivery date
- C.
  Lack of a marketing campaign
- D.
  Insufficient warehouse space
Câu 20.
Before making a decision in 'The Urgent Order' case, the company should first check:
- A.
  The customer's payment history
- B.
  The reliability of the supplier and the feasibility of the Friday delivery
- C.
  The weather forecast for the week
- D.
  The customer's competitors
Câu 21.
Comparing the three options in the case, Option A (wait for all 500 units) has which main risk?
- A.
  It guarantees on-time delivery
- B.
  The full delivery depends on the unreliable supplier, potentially missing the event
- C.
  It always results in higher transportation costs
- D.
  It requires the customer to pay extra
Câu 22.
Option B (deliver 300 units first, then 200 later) primarily demonstrates which competency?
- A.
  Avoiding responsibility for the missing units
- B.
  Flexibility and responsiveness to the customer's actual needs
- C.
  Lack of communication skills
- D.
  Disregard for the customer's event
Câu 23.
Option C (find another supplier) most strongly reflects which competency?
- A.
  Refusal to cooperate with the original supplier
- B.
  Proactive problem-solving and risk mitigation
- C.
  Inability to negotiate with the original supplier
- D.
  Over-reliance on a single supplier
Câu 24.
When writing to the customer about the situation, the message should be:
- A.
  Vague and evasive to avoid blame
- B.
  Professional, honest, and solution-oriented
- C.
  Blaming the supplier directly
- D.
  Cancelling the order without explanation
Câu 25.
Which of the following skills is most relevant to handling the 'Urgent Order' case?
- A.
  Advanced quantum computing
- B.
  Logistics & SCM English and email management
- C.
  Marine biology
- D.
  Astrophysics
Câu 26.
Which of the following best describes why 'proper awareness and readiness for changes' is important for logistics graduates?
- A.
  Because logistics environments are static and unchanging
- B.
  Because business environments, legal regulations, and technologies constantly evolve
- C.
  Because it reduces the need for further training
- D.
  Because customers always prefer the same old approach
Câu 27.
According to the material, 'wasting time' is equivalent to:
- A.
  Taking a deserved break
- B.
  Wasting your dreams
- C.
  Investing in future opportunities
- D.
  Demonstrating work-life balance
Câu 28.
Which of the following is an example of a 'Documentation staff' role mentioned in the material?
- A.
  Designing marketing campaigns
- B.
  Managing shipping and transport documents in logistics operations
- C.
  Conducting financial audits for banks
- D.
  Performing medical research
Câu 29.
The course material emphasizes that graduates should understand:
- A.
  Only one narrow specialization
- B.
  A combination of Logistics, SCM, Commerce, Law & Finance, and Technology knowledge
- C.
  Only technical engineering topics
- D.
  Only theoretical economics
Câu 30.
Which of the following attitudes is most aligned with 'willingness to learn'?
- A.
  Rejecting all feedback as irrelevant
- B.
  Proactively seeking and applying new knowledge and skills
- C.
  Avoiding new challenges to stay comfortable
- D.
  Waiting for mandatory training only
Câu 31.
When an employee's words are not consistent with their actions, which quality is being violated?
- A.
  Diligence
- B.
  Honesty and integrity
- C.
  Time discipline
- D.
  Community engagement
Câu 32.
Which skill is essential for writing professional emails to international customers?
- A.
  Logistics & SCM English
- B.
  Ancient Greek
- C.
  Astrology
- D.
  Medieval history
Câu 33.
Which of the following is a key reason logistics graduates must know Incoterms?
- A.
  To win singing competitions
- B.
  To clearly define responsibilities of buyers and sellers in international trade
- C.
  To learn cooking recipes
- D.
  To design websites
Câu 34.
Sales logistics staff typically need to combine which of the following?
- A.
  Marketing, customer service, and basic logistics knowledge
- B.
  Only theoretical physics
- C.
  Only artistic drawing skills
- D.
  Only deep-sea diving certification
Câu 35.
A key attitude for handling unexpected disruptions in logistics is:
- A.
  Panicking and blaming the customer
- B.
  Remaining calm and being ready for changes
- C.
  Ignoring the problem until it goes away
- D.
  Shifting all blame to the manager
Câu 36.
Which of the following best describes 'containerization' knowledge?
- A.
  A cooking technique for seafood
- B.
  The use of standardized containers in international transportation and freight forwarding
- C.
  A method for organizing files on a computer
- D.
  A type of financial derivative
Câu 37.
A logistics graduate who prioritizes personal gain over the company's reputation violates:
- A.
  Honesty and integrity
- B.
  Office IT skills
- C.
  Transport geography
- D.
  IOT knowledge
Câu 38.
Why is 'Transport geography' considered essential for logistics graduates?
- A.
  It helps them navigate physical landscapes on hiking trips
- B.
  It enables them to plan efficient routes, understand trade regions, and choose appropriate transport modes
- C.
  It teaches them to draw maps for tourism agencies only
- D.
  It is a hobby subject, not a professional requirement
Câu 39.
A sales employee who promises delivery of all 500 units by Friday without confirmation is showing a lack of:
- A.
  Proper planning and verification before making commitments
- B.
  Computer programming skills
- C.
  Marketing creativity
- D.
  Foreign language proficiency
Câu 40.
Which of the following BEST summarizes the overall message of Section 2.4?
- A.
  Only technical skills matter for logistics graduates
- B.
  A successful logistics & SCM graduate combines ethical attitudes, personal qualities, broad professional knowledge, and practical problem-solving skills
- C.
  Ethics are irrelevant in modern logistics work
- D.
  Graduates should focus exclusively on one narrow job function

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