Food and Beverage Service PSU University

Food and Beverage Service - Comprehensive Examination

70 câu
120 phút
Có đáp án

Thông tin đề

Môn
Food and Beverage Service
Kỳ thi
University
Số câu
70 câu
Thời gian
120 phút
Đáp án
✓ Có giải thích

Nội dung đề (70 câu)

  1. Câu 1.

    Which of the following is NOT listed as an occupational disadvantage in F&B service?

    • A.

      Long hours and physically demanding work

    • B.

      High stress levels from meeting customer expectations

    • C.

      Opportunities for international career advancement

    • D.

      Limited work-life balance due to irregular hours

  2. Câu 2.

    According to the material, what is a common cause of job insecurity in F&B service?

    • A.

      Over-qualification of staff

    • B.

      High turnover rates and seasonal employment

    • C.

      Strict government regulations

    • D.

      Lack of menu variety

  3. Câu 3.

    Why is the F&B service work environment considered 'challenging'?

    • A.

      Because of strict academic requirements

    • B.

      Due to long hours and physically demanding work

    • C.

      Because of excessive paperwork

    • D.

      Due to lack of customer interaction

  4. Câu 4.

    What is the primary purpose of a jigger in mixology?

    • A.

      To crush ice for cocktails

    • B.

      To measure ingredients accurately

    • C.

      To strain cocktails

    • D.

      To garnish drinks

  5. Câu 5.

    According to the material, what is the range of jigger sizes mentioned?

    • A.

      0.25oz to 1oz

    • B.

      0.5oz (15ml) to 2oz (60ml)

    • C.

      1oz to 3oz

    • D.

      2oz to 4oz

  6. Câu 6.

    Why is using a jigger important for bartenders beyond just taste?

    • A.

      To make drinks look prettier

    • B.

      To ensure consistent measuring and prevent over-pouring

    • C.

      To reduce the cost of glassware

    • D.

      To speed up service time

  7. Câu 7.

    The shaken method is typically used for ingredients/fluids that have:

    • A.

      The same density

    • B.

      Different densities (e.g., syrup, cream, orange juice)

    • C.

      Only alcoholic components

    • D.

      Only non-alcoholic components

  8. Câu 8.

    Which cocktail from the material uses the shaken method as its primary preparation technique?

    • A.

      Mojito

    • B.

      Margarita

    • C.

      Strawberry Daiquiri

    • D.

      B52

  9. Câu 9.

    In the shaken method, what is the correct sequence after adding ingredients to the shaker glass with ice?

    • A.

      Pour immediately into serving glass

    • B.

      Strain directly

    • C.

      Shake vigorously

    • D.

      Garnish immediately

  10. Câu 10.

    What is the primary role of a Head Waiter (Maître d'hôtel)?

    • A.

      Preparing cocktails and beverages

    • B.

      Managing restaurant finances

    • C.

      Supervising service staff and ensuring high standards of service

    • D.

      Cooking food in the kitchen

  11. Câu 11.

    Which of the following is NOT a key responsibility of a Head Waiter?

    • A.

      Seating arrangements

    • B.

      Coordinating between the kitchen and service staff

    • C.

      Preparing alcoholic beverages

    • D.

      Resolving guest complaints

  12. Câu 12.

    The term 'Maître d'hôtel' translates to which of the following in English?

    • A.

      Wine Steward

    • B.

      Head Waiter

    • C.

      Restaurant Manager

    • D.

      F&B Director

  13. Câu 13.

    What is the primary role of a Barista?

    • A.

      To serve alcoholic cocktails

    • B.

      To prepare and serve coffee and specialty drinks

    • C.

      To manage restaurant finances

    • D.

      To greet and seat guests

  14. Câu 14.

    According to the material, what is one of the key responsibilities of a Barista beyond drink preparation?

    • A.

      Resolving guest complaints

    • B.

      Engaging with guests and providing recommendations

    • C.

      Managing staff schedules

    • D.

      Designing restaurant menus

  15. Câu 15.

    In the Mojito preparation described in the material, what does the muddling step involve?

    • A.

      Shaking the drink vigorously

    • B.

      Crushing mint leaves and lime wedges

    • C.

      Straining the liquid

    • D.

      Garnishing the drink

  16. Câu 16.

    What is the main purpose of muddling ingredients in cocktail preparation?

    • A.

      Final garnishing of the drink

    • B.

      Releasing essential oils and juices from herbs and fruits

    • C.

      Measuring liquid ingredients

    • D.

      Chilling the glass

  17. Câu 17.

    The Mojito preparation method is described in the material as which combination of techniques?

    • A.

      Shake and strain

    • B.

      Stir, build, muddle, top up

    • C.

      Blend only

    • D.

      Layer and ignite

  18. Câu 18.

    The Old Fashioned cocktail belongs to which cocktail family?

    • A.

      Sours

    • B.

      Highball

    • C.

      Old-Fashion

    • D.

      Tropical

  19. Câu 19.

    According to the material, what type of glass is traditionally used for an Old Fashioned cocktail?

    • A.

      Coupe glass

    • B.

      Martini glass

    • C.

      Lowball/Rocks/Old Fashioned Glass (a sturdy tumbler of 150-200ml)

    • D.

      Hurricane glass

  20. Câu 20.

    Which characteristic best describes the Old-Fashion family of cocktails?

    • A.

      It is always built in the glass, contains little or no mixer, with brown spirits as the base

    • B.

      It is shaken with citrus and sweetener

    • C.

      It contains carbonated water as a lengthener

    • D.

      It is served in a champagne flute

  21. Câu 21.

    In the layered cocktail method, what is the key principle for stacking ingredients?

    • A.

      Mix all ingredients vigorously

    • B.

      The most dense/heavy ingredient must be at the bottom and the lightest at the top

    • C.

      Always add ice first

    • D.

      Use only one ingredient

  22. Câu 22.

    What technique is used to create layers in a cocktail without mixing them?

    • A.

      Shaking vigorously

    • B.

      Pouring each ingredient slowly on the back of a spoon placed against the glass wall

    • C.

      Blending with ice

    • D.

      Stirring with a bar spoon

  23. Câu 23.

    Which cocktail from the material is prepared using the layered method?

    • A.

      Margarita

    • B.

      Mojito

    • C.

      B52

    • D.

      Whiskey Sour

  24. Câu 24.

    According to the material, what is the main goal of sustainability in F&B operations?

    • A.

      Increasing menu prices to maximize profit

    • B.

      Reducing waste and using sustainable packaging and energy-efficient operations

    • C.

      Hiring more staff to expand the team

    • D.

      Expanding restaurant locations to reach more customers

  25. Câu 25.

    Which AI tool is mentioned in the material as helping with food waste reduction?

    • A.

      Deep Brew

    • B.

      Winnow Vision

    • C.

      Flippy

    • D.

      Google Assistant

  26. Câu 26.

    According to consumer statistics in Thailand, what percentage of consumers prefer restaurants with eco-friendly practices?

    • A.

      25%

    • B.

      40%

    • C.

      55%

    • D.

      75%

  27. Câu 27.

    According to the material, what defines a cocktail?

    • A.

      Any non-alcoholic mixed drink

    • B.

      An alcoholic drink containing a spirit or spirits mixed with other ingredients

    • C.

      A drink made only with fruit juice

    • D.

      A drink served only in martini glasses

  28. Câu 28.

    Compared to mocktails, cocktails typically:

    • A.

      Are less expensive

    • B.

      Have no age limit

    • C.

      Tend to have a bitter or sour taste

    • D.

      Are always non-alcoholic

  29. Câu 29.

    According to the material, waitstaff are always in close contact with:

    • A.

      Only the kitchen staff

    • B.

      Customers and food

    • C.

      Only the manager

    • D.

      Suppliers only

  30. Câu 30.

    Why is it important for waitstaff to maintain high standards of personal presentation?

    • A.

      Because they only work in the kitchen

    • B.

      Because sanitation and hygiene are criteria for a guest's choosing a restaurant

    • C.

      Because the law requires it

    • D.

      Because it reduces their workload

  31. Câu 31.

    According to the accident prevention guidelines, what should you do when planning service?

    • A.

      Wait for problems to occur before acting

    • B.

      Plan ahead when cooking or serving

    • C.

      Skip standard procedures to save time

    • D.

      Use any equipment available regardless of condition

  32. Câu 32.

    Which of the following is a rule of restaurant safety that helps prevent accidents during service?

    • A.

      Run to deliver food faster

    • B.

      Walk, do not run

    • C.

      Engage in practical jokes with coworkers

    • D.

      Use defective equipment until it is repaired

  33. Câu 33.

    According to the material, what should be done with cleaning chemicals in the restaurant?

    • A.

      Store them near food products for convenience

    • B.

      Use them to enhance food flavor

    • C.

      Always store them far away from any food products or service ware

    • D.

      Mix them with beverages

  34. Câu 34.

    What is the primary role of the Food & Beverage Director?

    • A.

      To serve food to guests

    • B.

      To be the senior leader responsible for the overall F&B operation

    • C.

      To cook in the kitchen

    • D.

      To greet guests at the door

  35. Câu 35.

    Which of the following is a key responsibility of the F&B Director related to financial management?

    • A.

      Mixing cocktails behind the bar

    • B.

      Maximising revenue and managing costs through pricing and inventory systems

    • C.

      Carrying trays of food to tables

    • D.

      Making specialty coffee drinks

  36. Câu 36.

    The Room Service Attendant's primary role is to prepare food in the kitchen.

    • A.

      True

    • B.

      False

  37. Câu 37.

    A Room Service Attendant takes orders over the phone.

    • A.

      True

    • B.

      False

  38. Câu 38.

    Ensuring guest satisfaction is one of the key responsibilities of a Room Service Attendant.

    • A.

      True

    • B.

      False

  39. Câu 39.

    Food sanitation refers to the promotion of hygiene and prevention of disease by maintenance of sanitary conditions.

    • A.

      True

    • B.

      False

  40. Câu 40.

    According to the material, food sanitation only deals with food handlers, not with equipment or facilities.

    • A.

      True

    • B.

      False

  41. Câu 41.

    Serving staff must maintain high standards of personal presentation, including personal hygiene and dress.

    • A.

      True

    • B.

      False

  42. Câu 42.

    Bar spoons have long twisted handles that make it easy to stir in a smooth circular motion.

    • A.

      True

    • B.

      False

  43. Câu 43.

    Bar spoons are used to vigorously shake cocktail ingredients.

    • A.

      True

    • B.

      False

  44. Câu 44.

    Bar spoons can be used to layer a drink by pouring a second liquor down the stem of the spoon.

    • A.

      True

    • B.

      False

  45. Câu 45.

    Cream drinks are usually served in a tall glass over ice.

    • A.

      True

    • B.

      False

  46. Câu 46.

    Cream drinks are made with cream and one or more liqueurs or liquor-liqueur combinations.

    • A.

      True

    • B.

      False

  47. Câu 47.

    The mixing method for cream drinks is typically stir only.

    • A.

      True

    • B.

      False

  48. Câu 48.

    Restaurant managers are responsible for inventory control and ordering.

    • A.

      True

    • B.

      False

  49. Câu 49.

    Restaurant managers only manage the kitchen and have no interaction with guests.

    • A.

      True

    • B.

      False

  50. Câu 50.

    According to the material, 65% of Thai consumers prefer healthy, nutritious options.

    • A.

      True

    • B.

      False

  51. Câu 51.

    80% of consumers discover new restaurants through newspapers.

    • A.

      True

    • B.

      False

  52. Câu 52.

    90% of consumers read online reviews before visiting a business.

    • A.

      True

    • B.

      False

  53. Câu 53.

    A Sommelier is a wine steward.

    • A.

      True

    • B.

      False

  54. Câu 54.

    A Sommelier is responsible for greeting guests and managing seating arrangements.

    • A.

      True

    • B.

      False

  55. Câu 55.

    Hotels typically offer in-house dining, room service, and banquet services as part of their F&B operations.

    • A.

      True

    • B.

      False

  56. Câu 56.

    Describe the 8 key factors that contribute to the injuries of restaurant workers like Ms. Kim. Then, recommend 5 specific preventive measures that restaurant management should implement to address these issues.

  57. Câu 57.

    Why are sanitation, safety, and personnel hygiene important to the success of a restaurant? Discuss the potential consequences if any of these areas are neglected.

  58. Câu 58.

    Discuss 5 specific actions servers should take to maintain safety and protect the restaurant's good image, based on the material.

  59. Câu 59.

    Explain the concept of 'Mise en Place' in mixology. Describe the 6 components that must be prepared and organized before service, and explain why each is important for efficient bar operations.

  60. Câu 60.

    Imagine you are opening a new cocktail bar. Describe how you would apply Mise en Place principles to set up your bar workstation. Include details on glassware, ingredients, tools, and ice.

  61. Câu 61.

    Why is 'Everything in its Place' important for mixologists? Discuss how proper Mise en Place affects efficiency, quality, and customer satisfaction in a bar setting.

  62. Câu 62.

    Define HACCP (Hazard Analysis and Critical Control Point). Explain what type of food safety system it is and what it analyzes in the manufacture, storage, and distribution of food products.

  63. Câu 63.

    HACCP is described as a 'preventative food safety system.' Explain what 'preventative' means in this context and how it differs from reactive food safety measures.

  64. Câu 64.

    HACCP analyzes food products for microbiological, physical, and chemical hazards. Give an example of each type of hazard and explain how HACCP would address it.

  65. Câu 65.

    Identify and explain at least 4 major consumer behavior trends in Thailand's restaurant industry. Provide specific statistics from the material to support your answer.

  66. Câu 66.

    Compare the percentage of consumers who check online reviews (75%) with the percentage who discover new restaurants through social media (80%). What does this tell us about modern consumer behavior? How should restaurants respond?

  67. Câu 67.

    According to the material, urban consumers in Thailand dine out 3-5 times per week. Discuss how this frequency affects restaurant operations, menu planning, and marketing strategies.

  68. Câu 68.

    Discuss 5 occupational advantages of working in F&B service. Explain how each advantage contributes to career growth and personal development.

  69. Câu 69.

    Discuss how F&B service provides opportunities for skills development. Identify at least 3 specific skills one can develop and explain how each benefits career advancement.

  70. Câu 70.

    Discuss the creative outlet provided by F&B service careers. How does menu creation and event planning serve as creative outlets? Provide specific examples.

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