Exam info
- Subject
- Management and Marketing
- Exam type
- University
- Questions
- 20
- Duration
- 45 min
- Answers
- ✓ With explanations
Questions (20)
- Q 1.
Which management function involves setting organizational goals and deciding how those goals will be achieved?
- A.
Planning
- B.
Organizing
- C.
Leading
- D.
Controlling
- A.
- Q 2.
A division manager oversees employees who directly produce the organization's goods. Which management level does this manager most likely represent?
- A.
Top management
- B.
Middle management
- C.
First-line management
- D.
Board management
- A.
- Q 3.
Which statement best reflects the contingency perspective of management?
- A.
One managerial style is optimal for nearly every organization.
- B.
Effective management methods depend on the unique circumstances.
- C.
Managers should ignore external conditions when making decisions.
- D.
Workers are motivated primarily by managerial threats.
- A.
- Q 4.
A company wants to identify a business unit with a large share of a rapidly growing market. Which BCG category best represents it?
- A.
Cash cow
- B.
Question mark
- C.
Star
- D.
Dog
- A.
- Q 5.
Which strategy provides specialized products to a narrow market segment while charging a premium for distinctive quality?
- A.
Overall cost leadership
- B.
Differentiation
- C.
Focus strategy with differentiation
- D.
Unrelated diversification
- A.
- Q 6.
Which decision-making condition allows a manager to know the alternatives and the conditions associated with each one, but still use probability estimates to compare outcomes?
- A.
Certainty
- B.
Risk
- C.
Uncertainty
- D.
Bounded rationality
- A.
- Q 7.
A manager selects the first applicant who meets the minimum qualification for an open position without comparing other candidates. This is an example of which decision-making concept?
- A.
Optimization
- B.
Satisficing
- C.
Escalation of commitment
- D.
Groupthink
- A.
- Q 8.
Which action most directly helps overcome resistance to organizational change?
- A.
Announcing the change only after it has been implemented
- B.
Limiting communication about the transition
- C.
Allowing affected employees to participate in the change process
- D.
Using threats to force immediate compliance
- A.
- Q 9.
In the Lewin change model, what occurs during the unfreezing stage?
- A.
Managers reinforce the change so that it becomes part of the system
- B.
Managers implement the new procedures
- C.
Managers explain why change is necessary and prepare employees to accept it
- D.
Managers compare performance against established standards
- A.
- Q 10.
Which organizational structure groups employees according to specialized functions such as finance, production, and marketing?
- A.
Product departmentalization
- B.
Functional departmentalization
- C.
Customer departmentalization
- D.
Sequential interdependence
- A.
- Q 11.
A large company gives line managers wider authority to make local decisions because conditions vary substantially by location. This approach is called:
- A.
Centralization
- B.
Decentralization
- C.
Job specialization
- D.
Differentiation
- A.
- Q 12.
Which motivation theory focuses on how people want particular outcomes and believe they are likely to obtain them?
- A.
Maslow's hierarchy of needs
- B.
Two-factor theory
- C.
Expectancy theory
- D.
Equity theory
- A.
- Q 13.
A manager gives employees a bonus for exceeding a specified performance target. Which reward approach is being used?
- A.
Merit pay
- B.
Gainsharing
- C.
Individual incentive plan
- D.
Job sharing
- A.
- Q 14.
Which leadership behavior under the path-goal theory involves setting challenging goals, expecting strong performance, and showing confidence in subordinates?
- A.
Directive
- B.
Supportive
- C.
Participative
- D.
Achievement-oriented
- A.
- Q 15.
Which marketing orientation uses a customer-driven approach by understanding needs and delivering desired satisfactions better than competitors?
- A.
Production concept
- B.
Selling concept
- C.
Marketing concept
- D.
Product concept
- A.
- Q 16.
Which research method is most appropriate for determining whether higher advertising expenditure causes an increase in sales?
- A.
Exploratory research
- B.
Descriptive research
- C.
Causal research
- D.
Ethnographic research
- A.
- Q 17.
A firm wants to tailor its marketing program to the specific needs of individual consumers and local locations. Which approach is it using?
- A.
Mass marketing
- B.
Micromarketing
- C.
Market penetration
- D.
Social marketing
- A.
- Q 18.
A camera company offers a basic model at a low price to attract buyers, who are then encouraged to purchase higher-priced models with more features. Which pricing strategy is this?
- A.
Captive product pricing
- B.
Optional product pricing
- C.
Product bundle pricing
- D.
Everyday low pricing
- A.
- Q 19.
Which type of promotion uses short-term incentives to encourage immediate purchases or other desired responses?
- A.
Public relations
- B.
Advertising
- C.
Sales promotion
- D.
Personal selling
- A.
- Q 20.
A company sells directly to final consumers through its website while also using retail stores to serve the same market. Which distribution structure does the company use?
- A.
Conventional distribution channel
- B.
Corporate vertical marketing system
- C.
Multichannel distribution system
- D.
Horizontal marketing system
- A.
Answers and explanations are in mode.