Management and Marketing University

Management and Marketing Exam

20 questions
45 min
Answer key

Exam info

Subject
Management and Marketing
Exam type
University
Questions
20
Duration
45 min
Answers
✓ With explanations

Questions (20)

  1. Q 1.

    Which management function involves setting organizational goals and deciding how those goals will be achieved?

    • A.

      Planning

    • B.

      Organizing

    • C.

      Leading

    • D.

      Controlling

  2. Q 2.

    A division manager oversees employees who directly produce the organization's goods. Which management level does this manager most likely represent?

    • A.

      Top management

    • B.

      Middle management

    • C.

      First-line management

    • D.

      Board management

  3. Q 3.

    Which statement best reflects the contingency perspective of management?

    • A.

      One managerial style is optimal for nearly every organization.

    • B.

      Effective management methods depend on the unique circumstances.

    • C.

      Managers should ignore external conditions when making decisions.

    • D.

      Workers are motivated primarily by managerial threats.

  4. Q 4.

    A company wants to identify a business unit with a large share of a rapidly growing market. Which BCG category best represents it?

    • A.

      Cash cow

    • B.

      Question mark

    • C.

      Star

    • D.

      Dog

  5. Q 5.

    Which strategy provides specialized products to a narrow market segment while charging a premium for distinctive quality?

    • A.

      Overall cost leadership

    • B.

      Differentiation

    • C.

      Focus strategy with differentiation

    • D.

      Unrelated diversification

  6. Q 6.

    Which decision-making condition allows a manager to know the alternatives and the conditions associated with each one, but still use probability estimates to compare outcomes?

    • A.

      Certainty

    • B.

      Risk

    • C.

      Uncertainty

    • D.

      Bounded rationality

  7. Q 7.

    A manager selects the first applicant who meets the minimum qualification for an open position without comparing other candidates. This is an example of which decision-making concept?

    • A.

      Optimization

    • B.

      Satisficing

    • C.

      Escalation of commitment

    • D.

      Groupthink

  8. Q 8.

    Which action most directly helps overcome resistance to organizational change?

    • A.

      Announcing the change only after it has been implemented

    • B.

      Limiting communication about the transition

    • C.

      Allowing affected employees to participate in the change process

    • D.

      Using threats to force immediate compliance

  9. Q 9.

    In the Lewin change model, what occurs during the unfreezing stage?

    • A.

      Managers reinforce the change so that it becomes part of the system

    • B.

      Managers implement the new procedures

    • C.

      Managers explain why change is necessary and prepare employees to accept it

    • D.

      Managers compare performance against established standards

  10. Q 10.

    Which organizational structure groups employees according to specialized functions such as finance, production, and marketing?

    • A.

      Product departmentalization

    • B.

      Functional departmentalization

    • C.

      Customer departmentalization

    • D.

      Sequential interdependence

  11. Q 11.

    A large company gives line managers wider authority to make local decisions because conditions vary substantially by location. This approach is called:

    • A.

      Centralization

    • B.

      Decentralization

    • C.

      Job specialization

    • D.

      Differentiation

  12. Q 12.

    Which motivation theory focuses on how people want particular outcomes and believe they are likely to obtain them?

    • A.

      Maslow's hierarchy of needs

    • B.

      Two-factor theory

    • C.

      Expectancy theory

    • D.

      Equity theory

  13. Q 13.

    A manager gives employees a bonus for exceeding a specified performance target. Which reward approach is being used?

    • A.

      Merit pay

    • B.

      Gainsharing

    • C.

      Individual incentive plan

    • D.

      Job sharing

  14. Q 14.

    Which leadership behavior under the path-goal theory involves setting challenging goals, expecting strong performance, and showing confidence in subordinates?

    • A.

      Directive

    • B.

      Supportive

    • C.

      Participative

    • D.

      Achievement-oriented

  15. Q 15.

    Which marketing orientation uses a customer-driven approach by understanding needs and delivering desired satisfactions better than competitors?

    • A.

      Production concept

    • B.

      Selling concept

    • C.

      Marketing concept

    • D.

      Product concept

  16. Q 16.

    Which research method is most appropriate for determining whether higher advertising expenditure causes an increase in sales?

    • A.

      Exploratory research

    • B.

      Descriptive research

    • C.

      Causal research

    • D.

      Ethnographic research

  17. Q 17.

    A firm wants to tailor its marketing program to the specific needs of individual consumers and local locations. Which approach is it using?

    • A.

      Mass marketing

    • B.

      Micromarketing

    • C.

      Market penetration

    • D.

      Social marketing

  18. Q 18.

    A camera company offers a basic model at a low price to attract buyers, who are then encouraged to purchase higher-priced models with more features. Which pricing strategy is this?

    • A.

      Captive product pricing

    • B.

      Optional product pricing

    • C.

      Product bundle pricing

    • D.

      Everyday low pricing

  19. Q 19.

    Which type of promotion uses short-term incentives to encourage immediate purchases or other desired responses?

    • A.

      Public relations

    • B.

      Advertising

    • C.

      Sales promotion

    • D.

      Personal selling

  20. Q 20.

    A company sells directly to final consumers through its website while also using retail stores to serve the same market. Which distribution structure does the company use?

    • A.

      Conventional distribution channel

    • B.

      Corporate vertical marketing system

    • C.

      Multichannel distribution system

    • D.

      Horizontal marketing system

Answers and explanations are in mode.